Help & Support

Need assistance? We’re here to help you with anything related to Tom Classes — from technical issues to course inquiries. Please review the information below or contact us directly.

🔧 Technical Support

If you're facing problems accessing your account, viewing videos, or submitting tests, please ensure:

Your internet connection is stable.
You're using an updated browser (Chrome or Edge recommended).
Cookies and JavaScript are enabled in your browser settings.

📚 Course-Related Queries

For doubts related to course selection, faculty, syllabus coverage, or study plans, feel free to contact our academic counselors for personalized guidance.

💳 Payment & Refunds

Facing issues with payment? Email us your transaction ID and registered email ID. Refunds are processed as per our refund policy within 5–7 working days.

📞 Contact Support

📧 Email: ravi@tomclasses.com
📞 Phone: +91-7842193587
🕘 Support Hours: 9:00 AM – 6:00 PM (Mon – Sat)

Need urgent help? Visit our FAQ page or reach out directly via call or email.